FAQ

1. General Jewelry Care

   Q: How often should I clean my Sigma Jewellers piece?

   A: We recommend cleaning your jewelry every few weeks to maintain its brilliance. For daily wear items, gentle cleaning once a week is advisable.

2. Cleaning and Maintenance

   Q: What's the best way to clean my Sterling Silver jewelry?

   A: For Sterling Silver pieces, use a soft, lint-free cloth to gently polish the surface. For more thorough cleaning, use warm water with a mild soap, rinse well, and dry completely. Avoid harsh chemicals or abrasive materials.

3. Storage and Protection

   Q: How should I store my Byzantine Chain when not wearing it?

   A: Store your Byzantine Chain in a soft cloth pouch or jewelry box to prevent scratches. Keep it separate from other jewelry to avoid tangling. For long-term storage, consider using anti-tarnish strips in the container.

4. Byzantine Chain and Bracelet Care

   Q: Can I wear my Byzantine Chain while swimming?

   A: While our Byzantine Chains are durable, we recommend removing them before swimming in chlorinated pools or saltwater. Chemicals and salt can potentially damage the metal over time.

5. Warranty and Services

   Q: What does the lifetime warranty cover?

   A: Our lifetime warranty covers manufacturing defects in materials and workmanship. It includes free yearly cleanup services to keep your jewelry looking its best. Normal wear and tear, loss, or theft are not covered under the warranty.